Policies

Payment Policy

A 50% deposit is required to hold the date, due once a contract has been signed.  No cake orders will be filled unless the deposit has been received.  The deposit is refundable only with a cancellation notice of one month, minus a 20% non-refundable portion for wedding and larger tiered cakes.

The remainder is due one month prior to the event.

Orders with less than two weeks notice must be paid in full immediately.

Cash or email transfer only, please.

Delivery

Cupcakes must be picked up at 4031 Canyon Walk Drive, Ottawa, ON.  Cakes may be picked up at 4031 Canyon Walk Drive, unless on-site assembly is required, in which case a delivery charge applies.  The delivery charge depends on the distance of travel.  There will be no delivery for cakes under $150.